COMPLIMENTARY STORAGE SERVICES
Rum Auctioneer is pleased to offer complimentary, secure and safe storage services at our secure warehouse for all customers until 31 December 2020.
Our storage services give peace of mind to customers who are looking to store their bottles in a secure facility. Whilst under our care, your rum will be expertly managed by our team.
We offer a storage option that meets a variety of customers needs, whether you are looking to combine multiple orders for shipping at a later date (a great way to save on shipping costs!) or have run out of space for your growing collection at home, get in touch with our Customer Service team to discuss the best option for you.
Notice regarding COVID-19: During this uncertain time and with our temporary office closure and expected shipment delays, we would highly recommend for our customers to select to store their orders if possible. If you really need your bottle to be shipped to you, please ensure to pay promptly and we will try our utmost to accommodate this, however, delays are to be expected. Click here for COVID-19 Information Page.
HOW CAN I SELECT TO STORE MY ORDERS?
1. LOG IN TO YOUR ACCOUNT
If you have won lots in one of our monthly rum auctions, you will receive an email confirming this (congratulations!). Follow the instructions in your email to visit our website and login to your account.
2. VIEW CART
Once you are logged in to your account, a pop-up will appear confirming that you have winning lots. Press the green button on this pop-up box to view your cart.
3. CONFIRM YOUR ORDER TOTAL
A screen will now display confirming your order and the breakdown of the costs involved, press continue to begin processing your order.
4. ADDRESS PAGE - SELECT STORAGE/COLLECTION
The next page will display two options, Storage/Collection or Delivery. Select the box for STORAGE/COLLECTION and you will be able to continue without entering a delivery address.
You will now be prompted to enter your billing address and make payment for your order.
Your order has now been selected for secure storage in our warehouse until we are notified otherwise by yourself. There is no charge for our storage in our secure warehouse until 31 December 2020. If there is a proposed change to storage terms after this date, we will let you know as soon as possible.
SHIP STORED ORDERS
Whether it is a single stored order or multiple stored orders you are able to request shipping by completing our Ship Stored Orders online form.